File Storage Policy

1. For Free Credit Users

  • Storage Duration: Files are stored for 1 month from the translation date.

  • Extension of Storage:

    • If you purchase any paid package within 1 month before the file expires, the file will be stored for an additional 1 year from the translation date.

    • If no paid package is purchased, the file will be deleted after 1 month and cannot be restored.

  • Note: Currently, no renewal policy is available except in the case mentioned above.


2. For Paid Credit Users

  • Storage Duration: Files are stored for 1 year from the translation date.

  • Extension of Storage:

    • Currently, no renewal policy is available except by purchasing an additional paid package.

    • Once expired, the file will be permanently deleted and cannot be restored.


3. When Joining a Team (Organizational Files)

  • File Storage:

    • All files translated when joining a Team will be stored in the Team's Organizational Files.

  • Access Permissions:

    • Owner: Can view all files in the Team's Organizational Files.

    • Admin and Member: Can only view the files they translated.

  • Leaving the Team:

    • If you leave the Team, you will no longer have access to files in the Team's Organizational Files.

    • File ownership belongs to the Team, not to individual users.


4. General Notes

  • Files cannot be restored once they are deleted due to expired storage.

  • This policy may change based on system upgrades and storage resources.

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